Maintenance, Repair and Overhaul

The ideal solution for companies with service and maintenance operations.

This combination of SAP Business One and Maintenance, Repair & Overhaul (MRO) transforms the SAP software into the ideal choice for companies with service and maintenance operations. MRO adds to SAP Business One essential functions for preventative and corrective maintenance, including comprehensive service orders combined with job scheduling, capacity planning and flexible invoicing. SAP Business One with MRO supports service order estimating based on templates and past projects, comprehensive invoicing with labor & parts, and extensive service history. The benefits include accurate and on-time invoicing, improved utilization of resources, improved financial control, visibility & profitability, and of course improved customer satisfaction.

Maintenance, Repair & Overhaul Key Benefits

  • Improved service response times and quality
  • Increased accuracy of estimates and quoting
  • Easy, fast and accurate invoicing
  • Easy and powerful planning
  • Quick and proven ROI
  • Improved scheduling & resource allocation
  • Reduced emergency repairs
  • Easy to Use, Drill downs, Alerts and Approvals

Functionality of MRO for SAP Business One

  • Service Contract Invoicing

Depending on the invoice frequency, service contracts can be automatically queued for invoicing, thereby ensuring efficient and timely billing.

  • Maintenance service order

Based on the maintenance frequency from the customer equipment cards, the system automatically generates maintenance service orders. This can be altered by selectable timeframes, counters or what comes first.

  • Service calls

Based on service calls the system can generate service orders. On the service call screen there is a complete overview of previous service calls, previous service orders and planned service orders.

  • Service Order Planning

Graphical planning tools make scheduling and planning fast and easy. Service order planning and capacity planning are fully integrated. Service orders and tasks can be assigned to employees by using a simple drag and drop interface.

  • Job costing

Every service order can include a budget, with real-time access to actual costs, service order margin, and WIP. Thereby giving up-to-date insight in the status of the service order and its progress. Extensive drill-down options to activities, material and labor.

  • Service Order Invoicing

Flexible invoicing options are included. Invoices can be based on calendar patterns, milestones, percentage of completion, or on-demand. Invoices can include labor, material and expenses. Each service order can have its own billing pattern.

  • Procurement & Inventory

Comprehensive material planning and procurement functionality. Materials can be linked to specific activities or milestones and thereby provide just-in-time purchasing. Support for multiple warehouses in combination with order advice and project stock.

  • Time sheets

Booking of direct and indirect hours with real-time rollup to a service order and flexible invoicing. Time entry can also be done remotely via a web browser.

  • Financial Administration

Completely integrated financial administration that is fed from all other relevant components of the software solution. Combined with flexible and extensive financial reporting.