Your company is growing and you’ve decided to research your options for an ERP solution to keep up with your growth. Selecting the right vendor can be a challenging task, especially if you get quotes with low implementation costs. You start to wonder which selection of an ERP provider would be best for your firm.
One of the mistakes SMEs sometimes make is not considering that low-priced ERP services often come with hidden expenses. Here’s are a few to keep in mind:
1) Changes to the Project Scope
Changes in scope can happen over the course of an ERP implementation project, but when an ERP vendor doesn’t clearly outline the scope of the project, this can result in substantial overhaul that will cost your business time and money. If the plan your prospective ERP partner shared with you isn’t very detailed, chances are there’s a good reason why. The ERP vendor in question, may not have a formalized methodology for ERP implementations or the necessary quality assurances in place. The consequences can be catastrophic when a business is expecting a go-live by a certain date.
ABS consultants will work in partnership with you to provide valuable knowledge, ensuring outcomes meet requirements and best practice learning is applied; from pre-sales to implementation and post go-live.
2) Company Track Record
Small ERP vendors may not have the experience to handle your complex business implementation. It’s important to keep in mind that this is your business in their hands, therefore it’s vital you’re confident that it’s safe with them. Ask yourself; do you have any idea about the success the vendor has had with other businesses? If the company’s track record of successful implementations is spotty – the cost to your business could be substantial.
With a 100% customer satisfaction and project success rate, ABS is consistently recognized by the industry and by SAP itself for its notable growth and dedication in helping customers achieve success.
3) Employee Training Costs
Did the vendor include training costs for your employees as part of the implementation costs? An important part of adopting new ERP software is ensuring that your employees know how to leverage the software. Our training sessions and post go-live support allows customers to take full advantage of all SAP Business One functionality and maintain long-term value.
4) Additional Software Maintenance Costs
Did your ERP implementation estimates include annual maintenance fees? Top-tier ERP solutions are updated annually and will require system updates to ensure that you have access to the latest features and functionality. Is the company up-front with you about how much these costs will be?
When you choose ABS, you can modernize your business and reduce IT admin costs by moving into the cloud. We work with our customers to find the right fit of technology solution and services tailored to fit small budgets rather than providing a single one-fits-all solution.
5) Experience of Project Team
Does the ERP vendor have senior resources capable of ensuring a successful implementation? Do you know the credentials of the team? Are they a senior enough resource to manage the project?
ABS consultants have expertise across diverse industries and organizations and are proficient in analyzing business processes to implement tailored SAP Business One solutions. We work with each customer to align technology with their business processes and goals.